Last Updated: May 31, 2026

Order Processing

Most orders are processed within 1-2 business days after payment is received.
Orders placed on weekends or holidays will be processed on the next business day.
Processing times may be extended during peak periods or holidays.

Shipping Methods

We ship orders using trusted carriers including:
• UPS
• USPS
• FedEx
Available shipping options are displayed during checkout.

Shipping Rates

Shipping charges are calculated at checkout based on package weight, dimensions, destination, and selected shipping method.

Delivery Estimates

Delivery dates are estimates provided by the carrier and are not guaranteed.
We are not responsible for delays caused by:
• Weather
• Carrier service interruptions
• Customs processing
• Incorrect addresses
• Events beyond our control

Tracking Information

Tracking information is emailed once your order has shipped.

Address Accuracy

Customers are responsible for providing accurate shipping information.
Additional shipping fees incurred due to incorrect addresses may be the customer's responsibility.

Lost or Damaged Packages

If your shipment is lost or arrives damaged, please contact us within 5 business days of delivery.
We will assist with carrier claims whenever possible.

International Orders

International customers are responsible for:
• Import duties
• Customs fees
• Taxes
• Brokerage charges
These fees are not included in product prices or shipping charges.

Contact Information

iGAGINGShop.com
Operated by KMZ Precision Supply, Inc.
1301 Calle Avanzado
San Clemente, CA 92673

Email: support@igagingshop.com
Phone: (562) 205-7926
Hours: Monday–Friday, 10 AM–3 PM Pacific Time